Recruiter Terms

These Recruiter Terms apply when you use Aladdin as a recruiter: to search blind career cards, to work with the hiring assistant and to send intro requests. They add to our Terms of Service, which also apply. If the two differ, these Recruiter Terms decide for your use as a recruiter.

"You" means you and the company you work for. By creating a recruiter account, you confirm that you may accept these terms for that company.

• You must be at least 18 years old and hire for your own company or, as an agency recruiter, for your clients.
• You must sign up with a work email address at your company's own web domain, or a subdomain of it, and give your company's website. We do not accept email services such as Gmail, Outlook or Yahoo.
• A person at Aladdin reviews each recruiter account by hand. Until we approve your account, you cannot search, open cards or send intro requests. We may refuse an account, and we may ask you for more information.
• Each account is for one person. Do not share your login.
• The information you give us must be true and current. If you leave your company, stop using the account and tell us.

• Use Aladdin only to find candidates for real open roles at your company or, if you are an agency recruiter, at your client.
• Do not use cards, scores or anything else you learn on Aladdin for any other purpose, such as marketing, sales, building a list or database of people, research about people, or decisions about credit, insurance or housing.
• Our scores and the hiring assistant's notes are estimates made by AI models, and they can be wrong. Do not use them as the only reason for a hiring decision. Make your own judgment.

• Do not try to find out who a candidate is before they say yes to your intro request: not by searching the web or other sites, not by combining a card with other data, and not by asking other people.
• Do not contact a candidate outside Aladdin before they say yes. If you think you recognize a candidate, do not contact them because of their card.
• Each intro request must be about a real open role. Its message must not ask the candidate for personal details or contact details.
• A candidate may say no. After a no, you cannot ask the same candidate again for 30 days, and after a request expires, for 7 days. Do not try to get around this, for example through another person's account.

• Do not discriminate against anyone because of age, gender, race or ethnicity, religion, disability, pregnancy or family status, sexual orientation, nationality or national origin, or any other trait that the law protects.
• Do not ask the hiring assistant to use these traits, or stand-ins for them, such as "young team", "digital native", "culture fit", "native speaker", graduation years, photos or names. The assistant will refuse.
• Follow every law that applies to your hiring, including equal employment opportunity laws and laws on the use of automated tools in hiring decisions.

If you recruit for other companies, each intro request must name the client you are hiring for, or be marked confidential. When a request is confidential, Aladdin shows the candidate a description of your company, not its name, and your message must not name your company either. Never say or suggest that you are the employer if you are not.

To protect candidates and the service, each recruiter account can:

• run at most 30 searches a day;
• open at most 200 different cards a day;
• send at most 10 intro requests a week during the first 14 days after we approve the account, and at most 50 a week after that.

A day starts at midnight UTC, and a week is the last 7 days. A candidate can receive at most 3 intro requests in 7 days from all recruiters, and a request ends after 3 days if the candidate does not answer. We may change these limits, and we may limit or pause your use if we see unusual activity.

• Do not copy, scrape, download or export cards, scores or chats in bulk, by hand or with bots, scripts, browser tools or any other automated means.
• Do not use several accounts, or any other trick, to get around the limits.
• Do not try to see what the service does not show you, or to make the hiring assistant break its rules or reveal its instructions.

Treat everything you see about candidates as confidential: blind cards, scores, and the name and contact details of candidates who said yes.

• Use it only for the role in your intro request.
• Share it only with people at your company or, for an agency, at the client, who need it to hire for that role, and make sure that they follow these terms.
• Keep it secure. Do not sell it, publish it or add it to a marketing list.
• Delete the candidate data that you hold, including contact details and any copies of cards, when the candidate or Aladdin asks you to, and when your recruiter account ends, unless the law requires you to keep it.
• Tell us at once at legal@aladdin-ai.net if candidate data is lost, stolen or seen by someone who should not see it.

A candidate who gets your intro request sees your company's name (or its description, if the request is confidential), the role and your message. A candidate can report you from the request. We review reports, and we may contact you about them.

Aladdin may charge recruiters for search. If it does, the price and the payment terms are the ones shown when you buy it or in your order with us.

We may suspend or close your recruiter account at once, without notice, if we believe that you broke these terms, if a candidate's report about you is credible, or to protect candidates. When we reject or close an account, its open intro requests are cancelled, and candidates can no longer answer them.

You can delete your account at any time in Settings in the recruiter area, or by writing to legal@aladdin-ai.net. Your duties for the candidate data that you already hold continue after your account ends.

• We keep your account details and the notes the hiring assistant saves until your account is deleted.
• We delete your chats with the hiring assistant and your saved searches after 180 days without use, or when your account is deleted.
• We delete the record of the cards you open after 2 days. We use it only for the daily limit.
• We keep an accepted intro request until you or the candidate deletes the account, and we delete a declined, cancelled or expired one 30 days after it ends. A request that the candidate reported is kept for 2 years from the report.
• If you delete your account, we keep a minimal record of each intro request that a candidate reported, for 2 years, to handle abuse and legal claims: your company's name and web domain, a one-way hash of your email address, and the report's reason and dates, with no other candidate data.

Our Privacy Policy explains how we handle this data and the AI models that work on it.

Questions about these terms: legal@aladdin-ai.net.